Refund Policy

Overview

This Refund Policy outlines our procedures and conditions for refunds at gogoform.app. We strive to ensure complete satisfaction with our service while maintaining fair and transparent refund practices.

Subscription Payments

gogoform.app operates on a subscription basis with the following terms:

• Subscriptions are billed monthly in advance
• Payments are processed securely through Paddle
• You can cancel your subscription at any time

Refund Eligibility

We may provide refunds in the following circumstances:

• Technical issues preventing service access for extended periods
• Duplicate charges or billing errors
• Service cancellation within 24 hours of first subscription

Non-Refundable Cases

Refunds will not be provided for:

• Partial months of unused service
• Service cancellation after the first 24 hours
• Dissatisfaction with standard service features
• Violation of Terms of Service

Refund Process

To request a refund:

1. Contact our support team at support@gogoform.app
2. Provide your account email and reason for refund
3. Include any relevant documentation or screenshots

We will review your request and respond within 2 business days. If approved, refunds will be processed through your original payment method.

Processing Time

Once approved:

• Credit card refunds typically process in 5-10 business days
• Processing times may vary by payment method and financial institution

Changes to Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting to the website. Continued use of the Service constitutes acceptance of any changes.

Contact Us

If you have questions about our Refund Policy or need to request a refund, please contact us at support@gogoform.app.